Shipping Information
The delivery time varies for different logistics channels and destinations. You can find the estimated delivery time on the product page. It will take 10–16 business days to arrive to US/UK/EU/AU.
Total Waiting Time = Processing Time + Delivery Time
Total Waiting Time = Processing Time + Delivery Time
Shipping charges vary depending on the destination country and postal service.
Duties and taxes are usually included directly in the price.
In such case, please do not hesitate to contact us.
Orders and Returns
The tracking number will be visible after your order has been placed and the shipment is released.
Please provide us with your tracking and order number, we try our best to evaluate the missing piece.
salty-wind.com accepts order cancellation within 24 hours after payment but before items are shipped.
Over 24 hours but before the items are shipped, if you still want to cancel the order for personal reason, 9.65% of the handling fee will be charged, which will be directly deducted from your refund amount;
Please kindly note that the above rules do not include LABEL CUSTOMIZED ITEMS, which are NOT CANCELABLE. deducted from your refund amount;
You are able to submit a cancellation request from the order list. We will agree or refuse your request according to the state of your order. If the order is canceled, you will get the refund Balance within 3 business days.
Over 24 hours but before the items are shipped, if you still want to cancel the order for personal reason, 9.65% of the handling fee will be charged, which will be directly deducted from your refund amount;
Please kindly note that the above rules do not include LABEL CUSTOMIZED ITEMS, which are NOT CANCELABLE. deducted from your refund amount;
You are able to submit a cancellation request from the order list. We will agree or refuse your request according to the state of your order. If the order is canceled, you will get the refund Balance within 3 business days.
Payments
You can conveniently pay online with all major credit cards as well as Paypal.
In such case, please do not hesitate to contact us.
You will receive a confirmation once the payment is fullfilled.
If You Have More Questions
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